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<p><b>New page</b></p><div>= Password and Email =<br />
<br />
This page explains how to change your password, change or link your email, and recover your account if you forget your password or cannot use email recovery.<br />
<br />
== Account Basics ==<br />
<br />
Your password and email are managed through the [[Security Center]].<br />
<br />
You can use the Security Center to:<br />
<br />
* Change your password<br />
* Change or link your email<br />
* Check login history<br />
<br />
If you cannot recover your account through email, you can use the Account Retrieval Board.<br />
<br />
== Changing Your Password ==<br />
<br />
To change your password:<br />
<br />
# Use `/security` or `/security ingame`.<br />
<br />
# Open the `Password` section.<br />
<br />
# Enter your current password.<br />
<br />
# Enter your new password.<br />
<br />
== Changing or Linking Your Email ==<br />
<br />
To change or link your email, use:<br />
<br />
* `/changeemail <old_email> <new_email> <account_password>`<br />
<br />
If you do not have an old email, use:<br />
<br />
* `none`<br />
<br />
You can also change or link your email from the `Email` section in the Security Center.<br />
<br />
== Email Case Sensitivity ==<br />
<br />
Emails are case-sensitive in CIT.<br />
<br />
Because of that, the exact capitalization matters for account recovery.<br />
<br />
== Forgot Your Password ==<br />
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If you forgot your password:<br />
<br />
# Reconnect or use `/reconnect`.<br />
<br />
# Click `Forgot my password`.<br />
<br />
# Enter your email.<br />
<br />
# Wait for the recovery code.<br />
<br />
# Use the code to reset your password.<br />
<br />
== If Email Recovery Does Not Work ==<br />
<br />
If you cannot recover your account through email, use the Account Retrieval Board.<br />
<br />
This is also the place to use if you forgot your password and did not set an email.<br />
<br />
Account Retrieval Board:<br />
<br />
* [https://cit.gg/index.php?board=459.0 Account Retrieval Board]<br />
<br />
Replies usually take `3` to `4` days for manual recovery topics.<br />
<br />
== Login History ==<br />
<br />
To view your login history:<br />
<br />
# Open the Security Center.<br />
<br />
# Check the `Logins` tab.<br />
<br />
In the login list:<br />
<br />
* Green entries are your current device<br />
* Red entries are different serials<br />
<br />
== PIN Recovery ==<br />
<br />
If you forgot your [[PIN Code|PIN code]]:<br />
<br />
# Visit the Account Retrieval Board.<br />
<br />
# Make a new topic.<br />
<br />
# Include as much evidence as you can.<br />
<br />
Helpful evidence can include:<br />
<br />
* Screenshots<br />
* Login history<br />
* Other identifying account information<br />
<br />
== Full Account History ==<br />
<br />
To open your full account history, use:<br />
<br />
* `/myhistory`<br />
<br />
The file is stored locally in:<br />
<br />
* `mods > deathmatch > priv > 53B4C5 > CITmyHistory`<br />
<br />
If that file is deleted, it cannot be recovered.<br />
<br />
== Security Notes ==<br />
<br />
* Never share your password.<br />
* Your email capitalization matters for recovery.<br />
* If email recovery is not possible, use the Account Retrieval Board.<br />
<br />
== See also ==<br />
<br />
* [[CIT Forum]]<br />
* [[Account Retrieval]]<br />
* [[Settings]]<br />
[[Category:Support and Account]]</div>oldwiki>Jarrah