Password and Email - Revision history

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	# Enter your current password.		# Enter your current password.
	# Enter your new password.		# Enter your new password.

			You can also use <code>CITPhone > Phone Settings > Password</code>. Enter the old password, new password, and confirmation, then press <code>Change password</code>. The phone page also has <code>Open Settings Window</code>.

	== Changing or Linking Your Email ==		== Changing or Linking Your Email ==
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	* [https://cit.gg/index.php?board=459.0 Account Retrieval Board]		* [https://cit.gg/index.php?board=459.0 Account Retrieval Board]

	Replies usually take `3` to `4` days ~~for manual~~ recovery ~~topics~~.		Use the [https://cit.gg/index.php?topic=123320.0 required recovery format] and include ownership proof. Replies usually take `3` to `4` days.

			You need a forum account to post. If you forgot your password and have neither a recovery email nor a forum account, request recovery in <code>#ARM-Ticket</code> on the [https://discord.gg/taHetr3bXA main CIT Discord].

	== Login History ==		== Login History ==

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	# Use `/security`.		# Use `/security`.

	# Open the `Password` section.		# Open the `Password` section.

	# Enter your current password.		# Enter your current password.

	# Enter your new password.		# Enter your new password.

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	# Reconnect or use `/reconnect`.		# Reconnect or use `/reconnect`.

	# Click `Forgot my password`.		# Click `Forgot my password`.

	# Enter your email.		# Enter your email.

	# Wait for the recovery code.		# Wait for the recovery code.

	# Use the code to reset your password.		# Use the code to reset your password.

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	# Open the Security Center.		# Open the Security Center.

	# Check the `Logins` tab.		# Check the `Logins` tab.

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	# Visit the Account Retrieval Board.		# Visit the Account Retrieval Board.

	# Make a new topic.		# Make a new topic.

	# Include as much evidence as you can.		# Include as much evidence as you can.

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	To change your password:		To change your password:

	# Use `/security~~` or `/security ingame~~`.		# Use `/security`.

	# Open the `Password` section.		# Open the `Password` section.

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New page

= Password and Email =

This page explains how to change your password, change or link your email, and recover your account if you forget your password or cannot use email recovery.

== Account notes ==

Your password and email are managed through the [[Security Center]].

You can use the Security Center to:

* Change your password
* Change or link your email
* Check login history

If you cannot recover your account through email, you can use the Account Retrieval Board.

== Changing Your Password ==

To change your password:

# Use `/security` or `/security ingame`.

# Open the `Password` section.

# Enter your current password.

# Enter your new password.

== Changing or Linking Your Email ==

To change or link your email, use:

* `/changeemail <old_email> <new_email> <account_password>`

If you do not have an old email, use:

* `none`

You can also change or link your email from the `Email` section in the Security Center.

== Email Case Sensitivity ==

Emails are case sensitive in CIT.

Because of that, the exact capitalization matters for account recovery.

== Forgot Your Password ==

If you forgot your password:

# Reconnect or use `/reconnect`.

# Click `Forgot my password`.

# Enter your email.

# Wait for the recovery code.

# Use the code to reset your password.

== If Email Recovery Does Not Work ==

If you cannot recover your account through email, use the Account Retrieval Board.

This is also the place to use if you forgot your password and did not set an email.

Account Retrieval Board:

* [https://cit.gg/index.php?board=459.0 Account Retrieval Board]

Replies usually take `3` to `4` days for manual recovery topics.

== Login History ==

To view your login history:

# Open the Security Center.

# Check the `Logins` tab.

In the login list:

* Green entries are your current device
* Red entries are different serials

== PIN Recovery ==

If you forgot your [[PIN Code|PIN code]]:

# Visit the Account Retrieval Board.

# Make a new topic.

# Include as much evidence as you can.

Helpful evidence can include:

* Screenshots
* Login history
* Other identifying account information

== Full Account History ==

To open your full account history, use:

* `/myhistory`

The file is stored locally in:

* `mods > deathmatch > priv > 53B4C5 > CITmyHistory`

If that file is deleted, it cannot be recovered.

== Security Notes ==

* Never share your password.
* Your email capitalization matters for recovery.
* If email recovery is not possible, use the Account Retrieval Board.

== See also ==

* [[CIT Forum]]
* [[Account Retrieval]]
* [[Settings]]
[[Category:Support and Account]]