Password Recovery

Password Recovery in CIT

If you forget your password in CIT, you can follow these steps to recover your account and regain access to your profile.

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Step 1: Recover Your Password via E-mail

1. Disconnect and Reconnect:
   • The first thing you should do is disconnect from the server and then reconnect or just type /reconnect
2. Click on "Forgot my Password":
   • After reconnecting, click on the "Forgot my Password" option.
3. Enter Your E-mail:
   • You will need to provide the e-mail address you used when registering your account.
   • If you didn't use an e-mail during registration, proceed to Step 2.
4. Check Your E-mail:
   • After entering your e-mail, wait 5-10 minutes for a message to arrive in your inbox.
   • The message will contain a code sent by the Community of Integrity and Transparency.
5. Use the Code:
   • Enter the code from the e-mail to recover your password and regain access to your account.

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Step 2: Recover Password Without E-mail

If you did not register with an e-mail, follow these steps:

1. Visit the Account Retrieval Board:
   • Go to the Account Retrieval board on the CIT Forum: Account Retrieval Board
2. Create a New Topic:
   • Follow the format provided in this topic: Account Retrieval Format
3. Wait for Staff Assistance:
   • After creating the topic, wait for a staff member to respond.
   • This may take 3-4 days depending on staff availability.

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Important Notes

• Never Share Your Password:
  • It is essential to never share your password with anyone.
  • If someone gains access to your account due to you sharing your password, it will be your responsibility. Always keep your account secure.