Password and Email
Password and Email
This page explains how to change your password, change or link your email, and recover your account if you forget your password or cannot use email recovery.
Overview
Your password and email are managed through the Security Center.
You can use the Security Center to:
- Change your password
- Change or link your email
- Check login history
If you cannot recover your account through email, you can use the Account Retrieval Board.
Changing Your Password
To change your password:
- Use `/security` or `/security ingame`.
- Open the `Password` section.
- Enter your current password.
- Enter your new password.
Changing or Linking Your Email
To change or link your email, use:
- `/changeemail <old_email> <new_email> <account_password>`
If you do not have an old email, use:
- `none`
You can also change or link your email from the `Email` section in the Security Center.
Email Case Sensitivity
Emails are case-sensitive in CIT.
Because of that, the exact capitalization matters for account recovery.
Forgot Your Password
If you forgot your password:
- Reconnect or use `/reconnect`.
- Click `Forgot my password`.
- Enter your email.
- Wait for the recovery code.
- Use the code to reset your password.
If Email Recovery Does Not Work
If you cannot recover your account through email, use the Account Retrieval Board.
This is also the place to use if you forgot your password and did not set an email.
Account Retrieval Board:
Replies usually take `3` to `4` days for manual recovery topics.
Login History
To view your login history:
- Open the Security Center.
- Check the `Logins` tab.
In the login list:
- Green entries are your current device
- Red entries are different serials
PIN Recovery
If you forgot your PIN code:
- Visit the Account Retrieval Board.
- Make a new topic.
- Include as much evidence as you can.
Helpful evidence can include:
- Screenshots
- Login history
- Other identifying account information
Full Account History
To open your full account history, use:
- `/myhistory`
The file is stored locally in:
- `mods > deathmatch > priv > 53B4C5 > CITmyHistory`
If that file is deleted, it cannot be recovered.
Security Notes
- Never share your password.
- Your email capitalization matters for recovery.
- If email recovery is not possible, use the Account Retrieval Board.