CITMTA & CIT FixCIT Tools

CIT fix

A CIT setting does not save or apply

After you change a value in /settings, click another option, then check that the value stayed. Reconnect if it still has no effect.

Steps

  1. Click another option, then check the value

    After you change a value in /settings, click another option or area. Then go back to the setting and check that the value stayed.

  2. Reconnect if it still has no effect

    If the value is right but has no effect, reconnect when you can leave what you are doing. Check the same setting again.

  3. Report it if it still fails

    If it still fails, report it in CIT Quality Assurance. Give the exact setting, the value you chose and the steps you took. Say whether the value changed back or just had no visible effect.

    Source: CIT forum

Worth knowing

You do not need Reset all settings for this. The CIT reset cannot be undone and can only be used once per 24 hours.

Other problems like this

Where this comes from

The CIT knowledge base, the same one CITBot answers from.

Read on 7 September 2026 and written in our own words here.