MTA:SA fix
Disconnected by an unknown protocol error
Client protocol errors have an official update check; they do not prove an account problem.
Disconnected: unknown protocol error
Codes on this page: CC24, CC34, CD10, CD63
Steps
Try one step, then check whether the problem is still there. Follow any "only if" line before changing a setting.
Close MTA fully
Exit the current game before updating its client files.
Install the current official release
Get the current MTA installer from its official site and complete the installation. The official protocol-error guide says a newer client may resolve this error.
Reconnect and check the scope
If the error remains, compare another trusted server and report the exact protocol message plus your installed MTA build. Do not change your account password or serial to fix a protocol mismatch.
Still stuck? The Fix tool reads MTA's own log on your computer and points at the matching steps. Nothing is uploaded.
Open the Fix toolOther problems like this
- CD20: server resource download failed
- CC23 / CD08: connection timed out
- An in game browser page cannot load
Every MTA:SA error code · Crash codes and offsets
Where this comes from
Official MTA guidance · reviewed 7 September 2026
- help.multitheftauto.com/sa/trouble/protocol-error/
- multitheftauto.com/
- forum.multitheftauto.com/forum/83-client/
Meanings read from these sources on 5 September 2026 and written in our own words here.