CITMTA & CIT FixCIT Tools

MTA:SA fix

Disconnected by an unknown protocol error

Client protocol errors have an official update check; they do not prove an account problem.

The message

Disconnected: unknown protocol error

Codes on this page: CC24, CC34, CD10, CD63

Steps

Try one step, then check whether the problem is still there. Follow any "only if" line before changing a setting.

  1. Close MTA fully

    Exit the current game before updating its client files.

  2. Install the current official release

    Get the current MTA installer from its official site and complete the installation. The official protocol-error guide says a newer client may resolve this error.

  3. Reconnect and check the scope

    If the error remains, compare another trusted server and report the exact protocol message plus your installed MTA build. Do not change your account password or serial to fix a protocol mismatch.

Still stuck? The Fix tool reads MTA's own log on your computer and points at the matching steps. Nothing is uploaded.

Open the Fix tool

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Where this comes from

Official MTA guidance · reviewed 7 September 2026

Meanings read from these sources on 5 September 2026 and written in our own words here.