CITMTA & CIT FixCIT Tools

CIT fix

CIT account locked after too many login attempts

After 10 wrong passwords the account is locked for 24 hours.

Steps

  1. Read the lock message

    Only if the message confirms the lock.

    After 10 wrong password attempts CIT locks the account for 24 hours and you cannot log in during that time. One failed login is not this lock.

  2. If you forgot the password

    Click Forgot my password on the CIT login screen and use your email. With no recovery email, post on the Account Retrieval board using the format in cit.gg/index.php?topic=123320.0

    Source: CIT forum

Worth knowing

Reinstalling MTA does not remove the lock. Resetting the password is not known to end a lock early.

Other problems like this

Where this comes from

The CIT knowledge base, the same one CITBot answers from.

Read on 4 October 2026 and written in our own words here.