CITMTA & CIT FixCIT Tools

MTA:SA fix

MTA says Windows is in Safe Mode

MTA does not run while Windows is in Safe Mode. Restart normally. If Windows keeps coming back in Safe Mode, turn off Safe boot in System Configuration.

Steps

Try one step, then check whether the problem is still there. Follow any "only if" line before changing a setting.

  1. Restart the computer normally

    Restart so Windows starts in normal mode, then run MTA again.

  2. Turn off Safe boot

    Only if the Safe Mode message comes back after a normal restart.

    Press the Windows key and R together, type msconfig and press Enter. In System Configuration open the Boot tab, remove the tick from Safe boot for your Windows, press OK and restart.

  3. Still the same

    MTA's page says to contact MTA support if neither step helps.

Still stuck? The Fix tool reads MTA's own log on your computer and points at the matching steps. Nothing is uploaded.

Open the Fix tool

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Where this comes from

Official MTA guidance · reviewed 3 October 2026

Read from these sources on 3 October 2026 and written in our own words here.