CITMTA & CIT FixCIT Tools

MTA:SA fix

MTA warns that it could not detect an anti-virus

This is a warning, not a block. MTA says an anti-virus is not needed to run it, but strongly recommends having one that is running and up to date.

The message

Warning: Could not detect anti-virus product

Steps

Try one step, then check whether the problem is still there. Follow any "only if" line before changing a setting.

  1. Check that your anti-virus is running

    Make sure an anti-virus program is installed and switched on. MTA's page lists free ones if you have none.

  2. Update it and run a full scan

    MTA's page says to update the anti-virus, check that real-time scanning is on, and run a complete scan. Then start MTA again.

  3. On a Mac this warning is expected

    Only when running MTA on a Mac.

    MTA's wiki says MTA cannot detect Mac anti-virus programs. Tick the box that you will not install an anti-virus and press OK.

Still stuck? The Fix tool reads MTA's own log on your computer and points at the matching steps. Nothing is uploaded.

Open the Fix tool

Other problems like this

Where this comes from

Official MTA guidance · reviewed 3 October 2026

Read from these sources on 3 October 2026 and written in our own words here.